Many organizations are guilty of measuring success strictly in dollars. There are many ways to measure success aside from financial gains or losses. Identifying team performance metrics allows leaders to guide teams to achieving success.
Team performance exists at two levels: the individual level and the team level. By establishing performance metrics at each level, individuals can be held accountable to themselves and the success of the team. Performance metrics should be measured in both behavior and results. A results focused leadership approach will only yield success if the leader is also coaching for behavior as well.
Here's what some performance metrics look like for each level:
The Individual Level:
Employees can be measured on how well they work with team members. Examples of these types of measures could include the degree to which:
Employee work that contribute to the final team product or service can be assessed and verified. Examples of these types of measures could include:
The Team Level
The Team's Behavior
The team can be measured on its internal group dynamics. These types of measures could address:
The Team's Results
The team can be measured on its work results or products. These types of measures could include:
To achieve success leaders must coach for performance. Employees will not be able to perform if they do not know what they need to achieve. Establishing performance metrics by identifying the key results and behaviors will ensure your team is on a path to success.
SKYE Business Solutions helps leaders discover their purpose: the driving force behind your organization’s ability to achieve. Purpose empowers leaders to recognize value; creating a culture of engagement, contribution, and trust. SKYE propels your leadership to the next level: pushing through the ordinary to unlock the full potential throughout all levels of your organization.